Privacy Policy

Last updated: May 11, 2025

1. About This Policy & Voice Buddy

Welcome to Voice Buddy (also "we," "us," or "our"). We are committed to protecting your privacy. This policy explains what personal information we collect, how we use and share it, and your rights when you use our Voice Buddy application and any related services.

2. The Information We Collect in Detail

To operate and improve Voice Buddy, we gather specific types of information:

Account Information: When you create an account or use our services, we collect identifying details you provide, such as your name, email address, and any login credentials.
Audio Data and Transcriptions: The core function of Voice Buddy is to transcribe your speech. This means we collect the audio recordings you submit and the text that is generated from these recordings.
Usage Information: We gather data about how you interact with our application. This includes which features you use, how often you use them, information about app performance, and any activity reports.
Device Information: We collect technical details from the device you use to access Voice Buddy, such as its IP address, operating system type and version, device model, and the application version you are running.

3. How We Use Your Information in Detail

We use the collected information for several important purposes:

Service Provision and Improvement: To deliver, maintain, and continuously enhance our services.
Transcription Processing: To process your audio recordings and accurately convert them into written text.
Personalization and Accuracy: To tailor your experience within the app and work on improving the accuracy of our transcriptions.
Account Management: If applicable, this includes processing subscriptions and payments for any premium features.
Communication: To send you important service updates, provide customer support, and inform you about relevant offers or changes.
Service Analysis: To analyze usage patterns, helping us understand how our platform is used and identify areas for improvement in user experience and functionality.
Security and Integrity: To protect the security of our services, prevent fraud, and ensure the operational integrity of our platform.
Legal Compliance: To fulfill any legal obligations or respond to lawful requests from authorities.

4. How and When We Share Your Information in Detail

We are careful about sharing your information. It only occurs in these specific situations:

With Service Providers: We engage third-party companies (e.g., cloud hosting providers, payment processors if applicable, analytics services) to help us operate and deliver our services. These providers are contractually obligated to protect your data and are only permitted to use it for the specific tasks they perform for us.
For Legal Reasons: We may disclose your information if required by law (e.g., to comply with a subpoena or other legal process) or if we have a good faith belief that disclosure is necessary to protect our rights, your safety or the safety of others, investigate fraud, or respond to a government request.
During Business Transitions: If Voice Buddy is involved in a merger, acquisition, sale of assets, or financing, your information may be transferred as part of that transaction. We will notify you of such a change.
With Your Explicit Consent: For any purposes not covered above, we will only share your information if you have given us your clear and explicit permission to do so.

A Key Point: We do not sell your personal information or your audio recordings and transcriptions to third parties for their marketing purposes.

5. Your Privacy Rights and How to Exercise Them

Depending on your geographical location and applicable data protection laws, you have certain rights regarding your personal information:

The Right to Access: You can request to see the personal data we hold about you.
The Right to Correction: You can ask us to correct any information about you that is inaccurate or incomplete.
The Right to Deletion: You can request that we delete your personal data. Please note that some data may need to be retained for legal or legitimate business reasons.
The Right to Object to or Restrict Processing: You can object to certain ways we use your data or ask us to limit its processing.
The Right to Data Portability: You can request a copy of your personal data in a commonly used and machine-readable format.
The Right to Withdraw Consent: If we are processing your data based on your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details in the "How to Contact Us" section. We will respond to your request in accordance with applicable law.

6. Keeping Your Information Secure

We implement appropriate technical and organizational measures designed to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These include practices like data encryption (both in transit and at rest), access controls, and regular security reviews. However, no internet transmission or electronic storage method is 100% secure, so we cannot guarantee absolute security.

7. How Long We Keep Your Information

We retain your audio recordings and the resulting text transcriptions only for as long as it is necessary to provide you with our services, to improve our services, or as required by applicable laws. You may have options within the application to delete your data, or you can contact us to request deletion.

8. Our Policy Towards Children

Voice Buddy is not intended for use by children under the age of 18 (or a higher age threshold if specified by local laws in your region). We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately so we can take appropriate action.

9. Updates to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, for operational reasons, or due to legal or regulatory requirements. If we make material changes, we will notify you by posting the updated policy on this page, revising the "Last updated" date, or through other appropriate communication channels (such as email or an in-app notification). We encourage you to review this policy periodically.

10. How to Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please get in touch:

Voice Buddy Email: privacy@chatgenie.app